At GoMedia we are dedicated to ensuring that passengers have a positive experience when travelling with one of our operator partners.
National Express’ recent annual report has indicated that the infotainment system we developed with National Express, VUER (View, Unwind, Enjoy, Relax), is proving to be a big hit with passengers.
Since its launch in November, more than 25% of all National Express passengers on coaches with VUER installed are using VUER enjoying high-quality video content from media partners including NOW TV, Turner, Universal Pictures and Sky.
National Express reported that passenger satisfaction is around 6% higher amongst those who use VUER against those who don’t, a significant boost in satisfaction from an already impressive 80% to around 86%.
We are thrilled at this response and look forward to building on the services we offer to our operator partners as well as providing passengers with exciting and engaging content.