TransPennine Express first in UK to launch GoMedia’s real-time rail passenger information service

Sven Koster

London, 12 February 2019: GoMedia is launching the UK rail industry’s first real-time passenger information solution to passengers own devices on TransPennine Express (TPE), using live data to effortlessly update passengers on the status of their journeys.

The solution, which is now available for passengers via TPE’s GoMedia-developed onboard infotainment system Exstream, uses multiple industry-leading data sources and GPS mapping to provide accurate arrival and departure times, relevant platform numbers, onward travel options and much more, to significantly increase passenger satisfaction on every TPE journey.

Roger Matthews, managing director at GoMedia, adds: “By using multiple sources of accurate information in one customer-friendly solution, we are taking a major step towards providing a truly connected rail journey. Real-time data drives this concept, tying rail travel together with booking a taxi, car parking services and knowing which bus to catch home, delivering Mobility-as-a-Service in its most conventional form.

“Intelligent, personalised information makes the transition from one mode of transport to another as seamless as possible for travellers. We are excited to be at the forefront of the industry as smart technology is gradually introduced to more aspects of rail travel, revolutionising passengers’ journeys.”

GoMedia will be launching its passenger information solution to more First Group rail operating companies and its wider rail operator customer base throughout 2019.

GoMedia is a subsidiary of Icomera.
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