23 September 2019, London: Leading onboard infotainment provider GoMedia is partnering with Icomera to launch the UK bus and coach industry’s first real-time customer information solution, using live data to update passengers on the status of their journeys and allowing them to plan their onward route.
In addition to being able to use reliable, high-performance onboard Wi-Fi, passengers will now have instant access to accurate arrival times, assistance, onward travel options, and the ability to share their trip with loved ones; this information will be available via passengers’ own smart devices and from the comfort of their seats, significantly improving customer satisfaction.
Roger Matthews, managing director at GoMedia, says: “Passengers rightly expect seamless access to real-time travel data regardless of transport type. It is very exciting to be working with Icomera to make this a reality and to empower passengers to take control of their bus or coach journey.
“In a world where it is so easy to book almost anything via a smartphone, it is essential that our valuable public transport assets keep up with digital demand to reach a younger generation and entice passengers away from private cars. Increased use of public and shared transport is less harmful to the environment and we are proud that our solution can advise passengers on all their transport options, from their first to last mile, enabling them to make a greener choice.”
GoMedia’s integrated online portal and intelligent journey information experience will be hosted on Icomera’s ICR-2 router. The ICR-2 is part of Icomera’s X-Series platform for mobile internet connectivity and public transport applications. Offering enhanced performance and functionality through reliable LTE and LTE-A connectivity in a compact, ruggedised enclosure, the ICR-2 is ideally suited for deployment on coaches and buses.
Dave Palmer, managing director of Icomera UK, says: “Icomera is pleased to be working with GoMedia to deliver this innovative joint offering for UK road transport operators.
“Through a combination of Icomera’s robust and highly performant X-Series technology platform and GoMedia’s award-winning infotainment solutions, passengers will have access to a range of features to keep them productive, entertained, and informed throughout their journey.”
GoMedia will join Icomera at Coach & Bus UK from 2 -3 October at the NEC Birmingham. Visit stand M3 to find out more about this innovative combined passenger information solution.