Roger Matthews – Q&A blog post

GoMedia Team

What sets GoMedia apart from its competitors?

GoMedia’s on-board infotainment systems are currently live on five of Europe’s largest rail and coach operators, with further partnerships to be announced later this year. All of our technology is developed and built in-house, which gives us additional scope toutilise our team’s experience in delivering Wi-Fi solutions and access to our unparalleled network of content partners. As well as providing reliable Wi-Fi, news and entertainment to passengers, we work to provide TOCs with ancillary revenue streams – such as at-seat ordering, advertising and ticket purchasing.

What are GoMedia’s next steps and plans for the future?

We are seeking to expand our footprint, adding to our growing portfolio of UK-based TOCs both domestically and overseas. We will soon be tapping into the American market, launching on nationwide coach and rail services. Naturally, we are intent on adding to our impressive list of content partners, ensuring that passengers have access to premium quality entertainment as they travel. Something else we are working on is expanding our ancillary revenue opportunities for operators, including monitoring the potential for retailers to form a marketplace on-board.

Since becoming Managing Director, how have you developed the business?

It’s not what I have developed personally, it’s the environment that we, as a company, have created that encourages innovation and a ‘can do’ culture. Pound for pound, the GoMedia team delivers more than any team I’ve worked with and I have been privileged to work in some great teams and on some great projects. We have matured as a business that provides turnkey solutions for operators, including core technology, content licensing, PIS links, advertising, sponsorship and more.

How do you see GoMedia expanding on what it currently offers to passengers?

We want to delight our customers, who in turn want to delight their passengers. We constantly ask ourselves how we can make our service better, which keeps us on our toes. The content partners we work with are all extremely well-known, delivering critically acclaimed films and TV programmes, award-winning news coverage and popular newspapers and magazines to passengers for free. However, we are also aware that passengers need access to less glamorous content, such as delay alerts, moving maps, service updates and at-seat ordering so we’re working with our customers to integrate this into the onboard infotainment systems.

What questions are you asked most often by prospective customers?

Does it work? A resounding yes.

GoMedia is a subsidiary of Icomera.
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