Arming passengers with personalised information about their current and onward journey empowers and reassures them. Accessible directly from their connected devices up to date information makes for a more enjoyable journey – increasing customer satisfaction.
Your direct channel to passengers - send alerts and updates directly relating to that journey and onboard situation and share notification of upcoming engineering works on that particular route.
Frictionless updates on the current journey - the passenger is a tap away from seeing how their journey is progressing with estimated arrival times along the route. There’s no need to search - it’s automatically available within the web or app experience.
Easy access to live onward journey options - by tapping the stop they are changing or alighting at along the route passengers can call up live departures by rail, bus, tram, air or tube, book a taxi or find out about local events and attractions.