Our entertainment for public transport solution helps rail, coach and other transport companies revolutionise their passenger experience with premium content, hosted on-board and delivered to passengers' own connected devices.
Your direct channel to passengers
Send alerts and updates directly relating to that journey and onboard situation and share notification of upcoming engineering works on that particular route.
Frictionless updates on the current journey
The passenger is a tap away from seeing how their journey is progressing with estimated arrival times along the route. There’s no need to search - it’s automatically available within the web or app experience.
Easy access to live onward journey options
By tapping the stop they are changing or alighting at along the route passengers can call up live departures by rail, bus, tram, air or tube, book a taxi or find out about local events and attractions.
The benefits
Boost customer satisfaction
Across multiple operators improved customer satisfaction has been proven. National Express found a near 10% increase in satisfaction amongst those who’d used their VUER portal vs those who weren’t aware of it.
Reduced connectivity costs
We significantly reduce operator cellular backhaul costs by engaging passengers with streamed content hosted on-board. One client has reported that they have saved 30% on their connectivity costs. This also means that passengers are more likely to get to the internet when they need to as we are serving content locally to passengers freeing up the internet capacity.
Maximise existing technology investments
GoMedia’s entertainment for passenger transport solution requires no additional hardware and delivers customer-facing services via existing technology you have invested in.
Delivers new revenue channels
High quality content and your engaged customers attract premium advertising and sponsorship opportunities. Additional revenues can be earned through at seat ordering and First Class upgrades as well as through affiliate deals such as streaming subscriptions and online shopping.
Drives passenger journey growth
A number of our operators have proven that partnering with GoMedia increases the number of passenger journeys through increased satisfaction and also reductions in perceived journey time.
Unrivalled content partnerships
Content is crucial to the success of an entertainment for public transport solution. Thanks to GoMedia’s relationships with the rights holders of the world’s leading TV, movie and online content we can tailor the right mix for each operator and its passengers - from the latest Hollywood blockbusters, to breaking news, to the latest cute cat on the web.
How we work
GoMedia offers a managed service that covers everything end to end.
Technology integration
We work with your existing Wi-Fi provider and utilise software-based delivery onto existing onboard servers. There is no need for additional hardware.
Full user experience design
Whether integrating with your app or creating a browser portal, GoMedia takes care of the full design, ensuring it seamlessly reflects your brand.
Monetisation
We work with your agencies or can recommend specialist media agencies to deliver a compelling mix of advertising and sponsorship that ensure revenues to you are maximised.
World class TV and movies
Our existing relationships with the world’s leading content providers including Hollywood studios, Docubay and Sky mean we can tailor a package to suit your business and deliver it fast.
High quality streaming
Content is accessed by the passenger on their phone, tablet or laptop via a browser or your existing app and reliably streamed from onboard servers.
Information services
Live travel information including progress of the current journey and onward travel options can be included in the experience. Read more here.
System monitoring
The health of the onboard infotainment system across client fleets is actively monitored to resolve issues before they affect the end user.
Near live services
Programming is supplemented by near-live news, sport and weather clips from the likes of Sky Sports News, Met Office and Reuters – uploaded automatically via 3G/4G.
Accessible reporting
All aspects of user interactions are captured at an aggregate level and made available to clients via our online reporting tool.
Our experts at your service
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